Cost-effective alternative to fixed links and fibre connections.


Multi-line aggregated throughput, designed for cloud apps.


The fastest, most reliable internet connections on the market.

The sector:
The challenge:
increased resilience and bandwidth, along with traffic prioritisation, to support business critical services.
The sector:
The challenge:
improved internet connectivity to meet staff and pupils’ downloading requirements.
The sector:
The challenge:
increased bandwidth and resilience at all sites. A managed WAN linking all sites. And more.

Category: Blog

Our Own Office Move a Breeze With Layer 2 SD-WAN

So, after 5 years it was time to move on from Datum House, our home since 2013. We had a very enjoyable time there, with the offices serving us well, but when our lease expired we decided to take the opportunity to move into larger premises that could continue to support us through the next phase of our growth.

We’re not moving far, just across the car park in fact, from Datum House (number 3) to the newly named Nexus House (number 7).

Whilst we’re not moving a long way in terms of distance, Nexus House gives us substantially more space, and the opportunity to significantly enhance our software development lab, as well as a larger NOC and meeting spaces.

The move also gives us an opportunity to see things from the other side – we get calls every week from businesses planning an office move, and here at Evolving Networks we eat our own dog food!

Enter a resilient layer 2 SD-WAN connection between the two offices.

The technical details can be expanded upon another time – or call and speak to us if you desperately want to know the nitty gritty – but the ability to deliver resilient connectivity at the new location (a resilient mix of ADSL & FTTC, naturally) and then extend our LAN via layer 2 through our Intelligent Network Fabric made the transition between the two offices a piece of cake.

New hosted VoIP phones appeared on the LAN in the new office, and the physical transitioning of PCs and network appliances was no more difficult than walking them across the car park. No change of external IP and no downtime.

It was interesting being on the customer side of things for a change, we get now just how stressful office moves can be, but we can at least make the issue of transitioning your internet connectivity easier, be it ADSL, FTTC, EFM or leased line. Please give us a call if you are considering an office move, and we’ll talk you through now easy we can make it.

10 Years and Still Going Strong

Where does the time go? In 2008 Evolving Networks opened our doors and began selling bonded ADSL solutions to business in the UK who wanted a little more throughput and resilience than they could get elsewhere.

Those heady days of bonding ADSL Max Premium and delivering upload capacity of 1.2mbps, or even more, really do seem like a lifetime ago.

What we have never done is rest on our laurels. While other ISPs looked on bonding as a stop gap solution, we never bought into that theory.

First it was ADSL 2+ that was going to be the “death of bonding” offering mind bending speeds of 24mbps download and 2mbps upload. Who would possibly feel the need to bond more than one of those?

Then it was VDSL, or FTTC that was going to be the panacea. This mindset led to a lack of innovation in the ISP industry – our competitors either blindly sold the new technology or hawked leased lines to their customers, value for money be damned.

Of course, as each new technology arrived, we bonded it, we made it faster, more resilient, more responsive to business needs. Last year we delivered our first gigabit and bonded FTTP connections.

We have always worked to extend and develop our technology. We were first to prioritise critical business traffic, such as VoIP or cloud apps, long before anyone else was thinking in this way.

We built our own network, the UKs first multi-VNO SDN platform, to deliver a secure, resilient and low latency underpinning to our software overlay.

Others now see the benefit of this approach, but they simply do not have our decade of experience in providing software enhanced connectivity solutions in the UK.

This experience and expertise is being recognised now, both in the customers that we are winning, and the awards we are being nominated for, as well as in the industry press.

We think all businesses should have an internet connection that is agile, intelligent, resilient and tailored to their needs. And we would love to talk to any existing or potential customers – come and see us in our new offices, meet the team, have a cup of tea and see how we deliver the best network connections in the market!

Evolving Networks the Only UK Business Named in Top 10 Most Dynamic SD-WAN Companies Globally

It’s official. Evolving Networks is the most dynamic SD-WAN provider in the UK.

Tech industry media platform Enterprise Management 360 has ranked Evolving Networks alongside Cisco and VMware in a global top 10 list of the most dynamic SD-WAN companies – the only UK business to make the list.

The feature article cites data from market research company HIS Market, listing the revenues of the highest earning SD-WAN vendors for the third quarter of 2017, regardless of whether they are merely resellers or whether they actually have deployable CPE (note Huawei in the list).

Innovation and Promise

But while big industry names like Cisco dominate revenue figures purely due to acquisition of existing providers, Evolving Networks have been recognised in a wider look at the market focussed more specifically on innovation and promise.

And so, we’re ranked alongside the likes of Juniper and HP as one of the most dynamic SD-WAN providers in the world, for our focussed approach delivering a much-needed network service in the UK market.

As the only UK company in this global list, it’s also good news for UK business and our entrepreneurial telecoms sector. And it must make us the most dynamic SD-WAN company in the UK!

End User Experience is Paramount for SD-WAN

EM360 have recognised our focus on enabling businesses to provide good quality, reliable connectivity to their users, regardless of where their apps lie. Private cloud, public cloud, locally hosted or a hybrid, end users don’t care about WAN connectivity – they just want to be able to get on with their job and use the apps they need.

Delivering them the access to achieve this, wherever they reside, is paramount to successful SD-WAN deployments.

The Only Software-Defined Network Ecosystem

They go on to note our approach in building an ecosystem of platforms and services to support SD-WAN as a Service in the UK.

Without this ecosystem, and the extra levels of intelligence, redundancy and orchestration that it brings, SD-WAN in the UK can be complex, expensive and unwieldy.

Much Deserved Recognition

This is great news, and testament to the hard work and dedication of the entire Evolving Networks team, as we innovate with new SD-WAN features, and show the growing market that there is a different, more intelligent way of networking.

Read the article here.

Zen Awards Validate Multi-VNO Approach

Evolving Networks Wins Two Awards

Zen Internet have awarded us Connectivity Partner of the Year 2017 and overall Partner of the Year 2017.

When we integrate a new VNO partnership into our SDN Platform, it goes through a rigorous testing regime, as well as essential network compatibility checks.

Remember, every connection from Evolving Networks is supplied with multiple circuits from separate, non-overlapping, high performance VNO platforms.

Comprehensive Multi-VNO Structure

Choosing, tailoring and managing those VNO agreements and integrating with those VNO networks is a complex and time-consuming business, but it leads to an access network that we overlay with our Intelligent Network Fabric delivering software-defined always-on connections.

The only SDN platform of its kind in the country, our Multi-VNO Access Network allows us to deliver truly resilient connectivity to our customers, without them having to worry about where to buy their broadband from and how to fix it when it breaks.

Integration Into SDN Platform

By integrating tightly into our provider networks at an API level and having managed modem nodes and network virtualisation appliances providing telemetry and responding to commands, our automated orchestration systems remotely diagnose and fix broadband issues on the fly, often without any human intervention.

SD-WAN Platform Recognition

Whether its for a full SD-WAN or just a single internet connection for a small office, our unique SDN ecosystem supports and delivers high uptime, high quality connectivity, prioritised for cloud applications.

As we have ramped up our usage of the Zen network over the last 2 years, our relationship has gone from strength to strength.

It’s great to get the recognition from key suppliers that we’re on the right track.

The ADSL2+ roll out has only taken 10 years

It’s 2007

Fixed rate ADSL has finally been supplanted by a new technology that is rate adaptive and gives up to 8mbps of bandwidth for those closest to their telephone exchange.

Looking back, the rollout of ADSL Max was child’s play. From my experience a majority of lines had a boost in bandwidth, both in download and upload (thanks to ADSL Max Premium), and it seemed to happen over night.

Of course it did have a roll out, and it did take longer than a single day, but what I remember is how it felt. I don’t remember any frustration over when a particular area would be upgraded. It just happened.

But 2007 was a special year. After Ofcom forced BT to unbundle their exchanges, ADSL2+ had been enabled in certain exchanges via LLU providers. Of course, they only did it where it made economic sense to do it – areas of high subscriber density, but it put pressure on BT to actually upgrade to this technology themselves.

And so this was the year that the BT rollout of ADSL2+ started.

We’re used to roll outs of broadband now

We’re used to the frustration of whether the new technology is coming soon to our location, of the delays in implementation, the over promising of bandwidth or reliability.

We’re used to the fact that most roll outs mean that those closest to the technology get a faster connection and those furthest away get nothing.

We’re now used to there being multiple roll outs at a time, where there weren’t really before.

ADSL2+, FTTC, FTTP, G.Fast. We currently have 4 broadband roll outs on the go, and none of them are finished.

And this is my point. After 10 years, the ADSL2+ roll out is finally looking like it might be coming to an end. Nationwide coverage of ADSL2+ by 2018.

I feel really sorry for those still on ADSL Max, and indeed those on less than 2mbps broadband where Max doesn’t even improve it for them.

One of the favourite things in my job is seeing customers get told that they have access to a new broadband technology and that we are upgrading them for free.

It’s people in those locations with the worst broadband that obviously experience the most relief.

And what’s really interesting to me is that most of them don’t scale back their number of lines. For customers where we have been bonding 7, 8 or even 9 ADSL Max lines together to give them a bandwidth of maybe 8-15mbps, and they suddenly can get FTTC, they have all kept that many lines.

The step change is obviously amazing if you go from 8mbps to 400mbps, or from 15mbps to 600mbps, but this is what business needs these days.

There’s a commercial reality to what locations get broadband first, or at all

We’ve blogged before about the commercial realities of rolling out new technology (particularly FTTC where you have to replace the local cabinets) and how there are economic pressures.

We’ve also passed comment on how living in a rural location offers many benefits that you shouldn’t expect elsewhere, and that asking for super fast broadband as a right is the same as saying you want a 4 lane motorway next to your door because you have a right to easy access to London. You have to take the rough with the smooth.

But despite it not being a universal right, I can’t help but feel that the rollouts of successor technologies to ADSL2+ could have been delayed a bit in order to finish the WBC 21CN upgrade programme.

Surely we could have helped those areas sooner than 10 years?

I wrote an email ten years ago saying “Good news, we are upgrading you to ADSL2+” that was sent to any customer about to benefit from the roll out, explaining what we need to do next and how we would make it seamless.

That email is still going out today as exchanges are upgraded and will do until next year at least. Surely it should have been obsolete a long time ago?

Another Bonding Supplier Goes – We’re Here To Stay!

Bye Bye Easynet

Easynet have had a bonded offering for many years.

It was always pretty restrictive. Based only on a basic implementation of MLPPP and only able to bond 2 or 4 lines (no odd, or greater numbers), it had slow failover reaction time, and was delivered over a highly contended network.

The Easynet Etherstream and Surestream bonded products also mandated fresh PSTN lines, so there was no easy migration or upgrade process for customers.

MDNX, Viatel, Solution1, Griffin

Easynet have been through many changes over the last few years. Bought by MDNX, which brought with it Viatel, Griffin and the Solution1 networks, this entity struggled to deliver a coherent offering.

But the bonded services stayed in the portfolio, until now.

The industry consolidating once again, Interoute bought Easynet.

As a result of that integration, they are withdrawing their Etherstream V and Etherstream A products – bonded FTTC and bonded ADSL to you and me.

Network upgrades always have casualties, and in this case it’s the loss of the Redback routers that accomplished the MLPPP bonding in their network.

They are also losing access to the Sky LLU broadband platform, which was only a carry over from the previous ownership of Easynet by Sky over a decade ago. Sky only bought Easynet in order to take its LLU platform and run with it.

MLPPP not Good Enough for SD-WAN

MLPPP is a very old fashioned way of bonding. In software overlay terms it is primitive and inflexible, albeit is based on an agreed standard.

Designed more for the ISDN era, it’s time has long been up, and its not surprising that Easynet is abandoning it.  MLPPP is not the kind of technology you can build new and innovative products like SD-WAN on, which is what businesses are asking for now.

Interoute are now pushing their Ethernet circuits to existing customers with Etherstream. For many people this just isn’t viable based on their location, or the depth of their pockets.

It also downgrades their resilience (we all know what happens to leased lines when popular UK datacentres go offline).

So to any customers of Easynet that want to continue benefiting from a resilient bonded internet connection, and also want to add advanced software-defined features such as VoIP prioritisation, zero-touch QoS and bandwidth amplification, Evolving Networks stand ready to help you out.

Evolving Networks Isn’t Going Anywhere

We never saw bonding as a stop gap technology and still don’t.

The industry has seen Upstream Internet close down, O2/BE Broadband withdraw its bonded product when purchased by Sky, Xrio go under, and now Easynet withdraw its bonded internet services.

There have been others of course too, those who try adding bonding to their portfolio, but never quite make it work.

Well we’re not going anywhere, and will continue to supply resilient, intelligent, flexible internet connections, based on bonding.

The UK’s First Software Defined Access Network

In November 2014, we started work on the next phase of our network expansion and evolution.

Entitled Project Awesome, it would be the biggest change to our network and the way we provision customer connections since the company’s inception in 2008.

We had already seen through substantial improvements to our network, such as moving to a dual datacentre virtualised platform, and seeing the addition of FTTC, EFM and LLU access technologies.

We also have always had a focus from Day 1 on monitoring and analytics, building data collection, analysis and presentation functions into the fabric of the network, and deeply integrated into sales and support provision.

Constant live analysis of throughput, circuit sync rates, latency and SNR margins, as well as core router CPU usage and other network metrics have been crucial to building a scalable, self-healing platform.

But this was something different, and so fundamental a change, that we took the view that we should build our new core infrastructure from scratch.

By Spring 2015, every new connection was being provisioned on this network. A complete replacement built in parallel and adopting new principles of network design and management.

In the same way that servers have redundant arrays of disks (RAID), so has our entire network been designed.

Over engineered. Redundant. Built at scale.

A pioneering use of Network Function Virtualisation (NFV), with the ability to provision quickly with commercial off the shelf hardware, and with the raw power of the protocol that binds the internet together (BGP), this platform is the first in the industry in the UK.

By November 2015, only a year since the planning phase, we had effected a full migration of our entire customer estate onto this new platform.

And that’s just the core network, now resilient across 4 geographical locations (with no limit), and fully cloud based.

Along with this migration came a wholesale change in the way we provision broadband.

A move from a single broadband network to 3 distinct DSL platforms. Each with isolated LNS clusters and RADIUS, and dedicated internet transit.

Each DSL platform is managed independently, is uncontended, and none of them share any points of presence, either in their wholesale connectivity with BT and LLU partners, or to each in the location of their LNSs.

By the end of 2015 every customer connection had the benefits of multi-platform DSL and next generation cloud core routing infrastructure.

No other network is like this in the world, and no one else is provisioning connectivity as we do.

And because of this huge leap in design, we were able to ride out the major UK network events of the last 18 months.

Sovereign House, Harbour Exchange, Telehouse North; all experienced big outages, but our customers didn’t experience any downtime at all.

And now we come to our latest improvement in network circuit diagnostics; an evolution in our AI.

Systems that automatically diagnose hardware and line faults without the need for human engineers.

With direct control of every network node, constant data feeds of telemetry and northbound integration by API to each DSL platform, we have not only eliminated the need for human intervention for a majority of broadband faults, we have delivered tangible performance benefits.

Less circuit downtime.

More bandwidth available.

More time for the connection to do what the customer needs it to do.

This is the UK’s first Software Defined Access Network.

Allowing us to take Software Defined Networking to the customers’ premises.

Future proof, over engineered, and always on.

A platform built for bonding, built for SD-WAN and built for whatever comes next.

Diversity in UK Broadband is here to stay

We live in an age where there is more diversity in how you can get an internet connection that ever.

It’s partly because the technology continues to evolve and providers innovate, but its also because, here in the UK, we never actually finish a roll out to all of the country.

We started with dial up, where anyone with a phone line could get on the internet, and then embarked upon a series of projects which never actually completed, and started revealing how the way the BT network has grown over time has not fit how we come to expect broadband to be delivered.

19th century technology

Making a phone call on a copper wire (technology that has been around since the 19th century) has, if we are to simplify, no bearing on the length of your phone line. Obviously it is more complex than that, but I’m sure no one ever said to you “I’m going to have to talk slower because I live miles away from my telephone exchange”.

The advent of what has come to be known as broadband, or more correctly the group of connection options under the banner DSL (Digital Subscriber Line), changed all that.

Sweating the investment of copper lines already laid in the ground has been vitally important for BT.

The junction boxes in our area still bear the name P.O. from when it was Post Office Telecoms and not BT.Post Office TelecomsIf you can make copper continue to work without digging up every single cable, then it’s a change in economics that’s basically astronomical.

DSL is the cheap option, and it certainly wasn’t dreamed of when the Post Office installed the copper lines down this street.

But because it creates a digital signal over an analogue phone line, there are limitations.

Broadband doesn’t like distance

I think its still surprising, although is an indictment to the industry, that the idea that your location is the determining factor in how much bandwidth your line can deliver, is still not widely understood by the population.

In particular the distance from a network node (exchange for ADSL, cabinet for VDSL/FTTC and how it determines the throughput is a matter of pure physics, and one that isn’t going to change any time soon.

What BT (and, let’s be clear, lots of other incumbent providers the world over) have been doing is start to move the DSL hardware closer to the customer. This means that you start shortening that length of copper, while not having to dig as much fibre optic cable into the ground.

Shortening the copper line means increasing the bandwidth.

Copper isn’t going anywhere

But copper is here to stay, and the so-called digital divide is just going to get wider.

The latest incarnation of DSL is termed It’s designed so that even shorter runs of copper give even greater bandwidths.

It’s designed so that it can mounted in a small remote node and distributed widely, getting closer to subscriber properties and so reduce the amount of copper.

But that isn’t what BT are doing. They are merely upgrading their existing green cabinets with DSLAMs.

By only upgrading the current cabinet infrastructure, they will only be improving the broadband of those customers closest to them.

If you already get FTTC that’s 10mbps (not the blistering 80mbps that is advertised), then if your cabinet gets upgraded to support, you will see absolutely no improvement.

And if the roll outs of ADSL2+ and FTTC are anything to go by, then won’t be put everywhere.

In fact I’m betting that less cabinets will be upgraded than were in the FTTC roll out.

So copper broadband is here to stay, and for all those who won’t have access to FTTC or at meaningful bandwidths, combining multiple connections together is the only viable way of improving that.

Make the most of diverse broadband connections

We can use this diversity to our advantage though. EFM, FTTP, Ethernet, along with metro scale Wi-Fi can all contribute to a bespoke range of connectivity options.

EFM for upload, ADSL for superior download.

FTTP is great for high bandwidths on the download, but multiple FTTCs can beat it on the upload.

We’ll always bond any technology that comes along, and certainly copper is going to play a vital role in the delivery of broadband in the UK for some time to come. We might as well use as much of it as we can.

We’ll always bond, no matter the technology

Making internet connections better

Evolving Networks was founded because we thought we could make internet connections better.

Bonding had been done before, but not well, and while strapping together multiple internet connections is only part of the story, it is the foundation that we work on with every connection we deliver.

Many companies have tried selling bonded ADSL, but none have had the right mindset when it comes to quality.

If a constituent line stops passing traffic, do you really want to wait 10 seconds, maybe more, for your connection to stop sending packets to it?

You’d really feel that if you were accessing a website at the time. You’d probably lose your VoIP call if you were on one.

Is that really bonding?

If there is a 10% “overhead” for each line that you add, is that really aggregating your bandwidth?

A 4x bonded connection shouldn’t have 40% less bandwidth than the 4 underlying lines – that’s crazy.

And of course if you bond contended lines, then you are asking for trouble.
This is what we’ve been up against, certainly in the UK.

So for those people who have tried bonding and are fearful of trying it again, let me make it very clear that we aren’t your average bonding provider.

When we do it, we do it well

Bonding internet connections together, with no increase in latency, with no loss of aggregated bandwidth, with instantaneous failover, uncontended and unlimited is the basis for every connection we sell.

We cracked that years ago, and have since been adding packet prioritisation for QoS, compression and other optimising techniques.

And we will keep on bonding, no matter the technology that comes our way.

When we started we bonded ADSL (1 and 2mbps fixed), ADSL Max and SDSL.

Now, even though the broadband industry cycle continues to turn, giving us first ADSL 2+, then FTTC, now FTTP and eventually G.Fast, we will keep on bonding.

Whatever technology comes our way, we’ll bond It

We will bond any and all of these things, in whatever combination works for our customers.

We were the first to bond ADSL and SDSL together. The first to bond FTTC.
We were first to bond ADSL 2+ and EFM, and now we are bonding FTTP and even Ethernet at gigabit speeds.

Businesses and consumers alike will always want more bandwidth, and will increasingly see resilience as what they have been seriously missing out on.

Bonding – not a stop gap

Bonding isn’t the stop gap technology so many always assumed it was.

And if its done well, gives a seamless, resilient, powerfully agile connection that can dramatically improve a business’s internet connection, or become the building block for a Software Defined WAN spanning many hundreds of sites.

Traditional SD-WANs use policy-based routing (PBR) and not bonding.

When you take the power you get from the true aggregated throughput of bonding and add on the other features of SD-WAN you get a seriously high quality connection, suitable for any corporate WAN.

Is Wireless Technology Ready To Serve The Final 5%?

Rural working

I recently came back from a working holiday in Dorset. We have friends who live in a beautiful little cottage in the middle of nowhere, and it’s a great retreat for the summer to house-sit there while our friends are away.

It’s on a farm right off the beaten track. It takes at least 15 minutes by car to get anywhere, often down single track roads. To say it’s rural is an understatement.

When we went last year, I had the joys of using a 2mbps ADSL connection. We got by though, and I was able to do basically everything I needed to do for work while on that connection. About the only normal practice we had to shelve was the automatic uploading of photos from our phones while on the Wi-Fi.

‘Fibre To The Mast’

This year we were treated to “Fibre To The Mast” technology. Yes, I kid you not, that’s how the marketing literature from the ISP explained it. I had a look outside and saw a small round receiver stuck to the side of the cottage.

So this was really what I would call a wireless broadband connection. The copper line running to the cottage was still connected, but only to be used as a good old-fashioned phone line.

My access to the internet had to go over the air waves, in a similar fashion to both Wi-Fi and cellular communications. In this case to a mast that must have been installed somewhere, or a transceiver mounted to the side of a building.

Marketing messages aside – and I think there is probably a whole other blog post to be written about “Fibre to the …” and how ridiculous that is – this was my first experience of a wireless ISP outside of using 2G/3G/4G for internet use.

Well the results were interesting.

On the pack from the ISP, they touted “superfast” speeds, ability to stream Netflix and iPlayer and, well, do anything you would normally do on an internet connection with a family these days. No buffering was a particular feature.

So what was my experience? Not particularly wonderful.

It’s not just about bandwidth

The bandwidth varied, and while it was most often much more than the 2mbps the old ADSL line used to give, it would fluctuate a lot from under 10mbps to about 22. Hardly superfast by any definition used widely.

But the bandwidth wasn’t what hampered my use on a daily basis. It was the latency, and sometimes the packet loss.

Generally, I was able to work fine and use all of our hosted and web applications (use the term cloud if you really want to). But page load times would vary considerably, and it was linked directly to the latency.

It would sit down at 20 or 30ms for ages, and then for no reason that I could perceive, or spot a pattern for, would climb right up to 1500-1800ms and basically stay there.

It would spike up and down, but only between range of maybe 800ms and up. It wasn’t even consistent.

I could detect no correlation with time of day, and there certainly wasn’t a link to what we were doing with the connection.

High latency slows you down

Latency that high will take a well-served website like the BBC and turn it into something that takes 8-10 seconds to load the page.

But the worst symptom was video streaming.

When you raise the latency like that, it can be a symptom of all sorts of things, but regardless of what it is, it makes it harder to create single flows of data at decent bandwidths.

The higher the latency, the more difficult it is to get to the bandwidth (if it’s there at all, as high latency can be a result of the congestion in a network – a lack of bandwidth because of sharing).

Netflix and iPlayer became basically unusable.

Here is why I know that time of day wasn’t a factor. Bringing my one-year-old daughter downstairs at 5am so she could watch Cbeebies on iPlayer while I staggered around, bleary eyed, making a cup of tea showed that it couldn’t have been congestion on the ISP network.

5am is hardly peak time for anyone but us parents.

Stuttering and laggy, we had to find an alternative to the “third parent” that is the TV on a number of occasions over the holiday. (No TV in the cottage by the way, in case you’re wondering why we are using the internet at all to stream).

Measure all the characteristics of a connection

As we at Evolving Networks have said since we started: we love bandwidth, but there’s much more to an internet service than bandwidth alone.

If you don’t keep latency, loss and jitter in check, then your internet connection will just get unusable.

So my question is this: is wireless technology ready to plug the gap for the final 5%?

I don’t think it is. But with talk of a 10mbps Universal Service Obligation, I can see wireless providers coming to the fore to sell supposedly superfast services where otherwise you would have to dig, in those rural areas like our friend’s cottage in Dorset.

My fear will be that on paper they are high bandwidth, but if we only narrow our focus to the bandwidth of the connection and not the other crucial measures of connection quality, then the problem of the final 5% will remain a problem.

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