We're looking for customer service focused service desk engineers who are passionate about delivering exceptional support and eager to grow their skills in customer service, IT and technology. Our ideal candidates are individuals with a strong foundation in customer service, an aptitude for learning, and a genuine interest in providing top-notch assistance to our clients.
We know that finding someone with the perfect blend of technical know-how and customer service skills is rare. So, if you have a basic understanding of IT support, a love her helping people, and a drive to learn more, we want to hear from you. We offer extensive training to help you develop into a customer service superstar who can handle any situation with confidence and professionalism.
If you've ever gone the extra mile to help a customer, or if you've taken the initiative to learn new skills to improve your service delivery, bring that passion and enthusiasm to us. We value hands-on experience, whether it's from a previous role or from personal projects where you've honed your skills in customer service and support.
We are dynamic, forward-thinking company, not a large corporation like Amazon, Apple or Google. We pride ourselves on being a game-changer in our field, leveraging innovative solutions and cultivating a supportive environment where our team members can thrive. We're passionate about using creative approaches to solve problems and enhance the customer experience.
Whether you have experience working for a big-name tech company or just starting out, we'll take you on a journey that broadens your perspective and equips you with a diverse set of skills. If you're ready to step outside the traditional customer service role and explore new ways to make an impact, we want you on our team.
You might be a service desk professional who feels stuck in the same old routine, or someone looking to break into a more dynamic and varied role. Perhaps you've been working in tech support and want to transition into a customer service-focused position where you can make a real difference. We're looking for individuals who are continuously learning and pushing themselves to achieve more.
If you're seeking variety, responsibility, and the chance to grow within a supportive and innovative company, we could be the perfect fit for you. Join us, and let's create amazing customer experiences together.
Yes, that's it! It might be a short list, but it's the solid grounding you need to get to the next level.
We are happy to discuss a position with a broad range of candidates, salary is very much dependant of experience and your ability to hit the ground running. But it's competitive and the benefits are great too.
We have high standards and take our jobs seriously, but we also enjoy each other's company and want to work in a stimulating and fun environment. To that end, we have:
Nexus House, 7 Commerce Road, Lynch Wood, Peterborough, PE2 6LR
